FAQ

FAQ for Patriot Home & Yard

If you have a question that's not answered below, please email us anytime at service@patriothomeandyard.com

• How long will it take for my flag to ship out?

It typically takes 2-3 business days for your flag to ship out. Should there be a delay for any reason, we will communicate this to you. Need it by a certain date? Just let us know.

• How long will it take for my flag to be delivered?

Delivery times are dependent on the delivery method and the delivery location. To estimate when your flag will be delivered, look at this map for the number of business days in transit to your location and then add three business days (max) that it'll take for your flag to ship out. For example, if the map shows two days in transit, you can estimate the delivery to be 3+3 or 6 business days. Orders that require weatherproofing will take longer to ship out.

Keep in mind that you will receive shipping and tracking information from us, but if you want an estimate before placing an order, use the method above. Additionally, you can contact us at service@patriothomeandyard.com to ask any questions you might have around delivery and shipping options and times in transit.

Also, please understand that the delivery of your flag may be affected by acts of nature, including flooding and severe storms. This is unpredictable, and rare, but will extend the time of your package in transit. 

• How do I hang up a wooden flag from Patriot Home & Yard?

Our flags come with 2 D-Rings already attached. You can use either two wall anchors lined up with the D-Rings, or the enclosed wire to hang the flag from one wall anchor.

For flags that will hang outside, take extra care so that the flag won't fall or come off the structure / fence in bad weather. We suggest screwing the flag directly into your fence or barn for the sturdiest result.

• Can I hang my Patriot Home & Yard wooden flag outdoors?

Yes! If you intend to use your flag outdoors, please let us know when you place your order. That way, we'll add an extra coat of finish to your flag to ensure that it'll remain in good condition for years to come.

• How big are your wooden flags?

Our wooden flags come in a variety of sizes, each in adherence to the correct dimensions of an American Flag. Our largest wooden flag is 68 x 36" and is now UPS Shippable! Most of our other flags come in the following sizes: 47"W x 26"H, 37"W x 19.5"H, and 24"W x 13"H.

• What size flag should I get?

This is always an interesting question, and the answer depends on two things; one, what size is the space where it will be hanging, and two, your personal preference as to how you want it to look. For an indoor space such as above a mantle, I would suggest a 47" or 37" flag. While our 24" flag is quite popular, it is not very large and may look too small above a mantle. However, the 24" flag can be the perfect size for a smaller space.

One way to decide which size wooden flag to buy is to tape off the area with the same dimensions as the flag. This way, you'll have a much better idea of how much room the flag will take up. We provide several images of each of our flags, to show them in different settings, to make this decision easier for you. The same flag is often displayed, indoors on a wall as well as outside hanging on a fence. 

• Are your flags painted or stained?

Most of our flags are stained, except for our Americana wooden flag collection which is painted. We do also accept custom wooden flag orders.

• Do you make custom flags? 

Yes, we do! Simply send us an email describing what you're looking for. We'll get right back to you with a response including timing and pricing.

• Can you make custom sizes?

Yes, we can! Simply send us an email describing what you're looking for. We'll get right back to you with a response including timing and pricing.

If you have a question that hasn't been answered, we'd love to hear from you. Please email us anytime at service@patriothomeandyard.com. We typically answer within minutes.